POLICY STATEMENT:

Prices are subject to change without advance notice. Items are subject to availability.

All rentals must be paid in advance or on delivery date. Most prices are for one day rental only (24 Hours). Some Party items are rented on an "Event" basis, not a 24 hour period (Ex: Bounce Houses, Tents). Long term rentals may be arranged. A credit card number is required as a security deposit and DL#. Deposit will be returned or credited after we pick up and inspect the merchandise.

Return/Exchange Policy for Party Supplies Items:
We will gladly accept returns and exchanges within 15 days of purchase with original receipt. Packages must be unopened. No Returns on seasonal items such as Christmas, Easter and Halloween Costumes or Customized Items. Customer is responsible for shipping and handling, and/or any Return fees. Some other Items may not be returnable.

FULL PAYMENT: Full payment for all rental fees, deposits and services is due in advance, or on date of delivery (or pickup by customer).

A deposit of 25% of the order total and a Florida Drivers License are required for all Rental items. Cancellation must be made, at least, 7 days in advance or customer loses the deposit. The deposit will be returned or credited after we pick up and inspect the merchandise.

NO CREDIT will be given for unused equipment unless it is returned with our delivery people or returned by the customer prior to the start of the event.  

DELIVERY, Set Up and PICK UP:

Free Delivery in North Port; $20.00 Port Charlotte; $25.00 in South Venice, Punta Gorda, and Englewood. $30.00 Osprey, Nokomis, Rotonda and Venice; $50  Sarasota. To any other areas is $.75 per mile, each way.

Set up and take down of tables and chairs, and tents  may be subject to an additional fee. If this service is  desired, arrangements must be made prior to delivery and/or pickup.

All rental rates are based on a first floor delivery and pick up during  normal working hours.  For deliveries other than ground floor or after normal hours call for additional costs.

Deliveries or pickups might not  be available on Sunday or Holidays.

Someone must be available at time of delivery and pick up to verify all rental equipment.

If you discover a chipped or broken item upon delivery, please notify us at once so that you won't be charged for it.

Shortages must be reported prior to the event or the invoiced quantities will be considered received.

All items should be assembled in a single location ready for pick up ( If applicable)

Quantity reductions may be made up to three days before delivery; after that all orders are pulled, packed and processed. Additions may be made, based on availability until the time we load the truck

Propane tank supplied with all rented propane items.

If the equipment is unavailable for pickup at the agreed time, customer agrees to pay additional charges accruing at the beginning of the next rental period.

For sanitary reasons, all glassware, dishes, platters, serving utensils  and silver must be rinsed, food free and re-packed in the same containers as delivered.

A charge will be made for all boxes and crates not returned. All breakage, loss and cleaning charges are in addition to rental charges.

Any of your items returned with your order, will be held in our Lost and Found for at least 30 days, after we’ve contacted you.

DEPOSITS:

Concessions: All machines require a $25.00 deposit

Tents require 50% deposit. Price includes installation.

25% on any other item rented.

$10.00 cleaning deposit on all propane items and Concession Equipments.

A credit card number is required as a security deposit.

 IMPORTANT INFORMATION:

The renter is responsible for proper use of the items rented. 

It is the renters responsible to decide (or investigate) whether or not his/her  guesses are  capable  to use (in a proper manner) any of the items rented.

You are responsible for loss, theft, or damage of equipment while in your possession.

No equipment may be taken apart, or moved to another address, unless  Florida Party Rentals and Supplies, Inc gives specific consent.

All broken, burned, damaged or lost items are charged in addition to accrued rental.

Items rented with propane gas must be used outdoors to comply with safety regulations.

TENTS ARE MEANT AS TEMPORARY SHELTER AND MUST BE EVACUATED UNDER EXTREME WEATHER CONDITIONS.

TENTS ARE MADE OF WATER RESISTANT MATERIALS THEY ARE NOT GUARANTEED WATER PROOF.

Florida Party Rentals and Supplies, Inc IS NOT RESPONSIBLE FOR TREE, SHRUB OR GRASS DAMAGE CAUSES BY DELIVERY OR INSTALLATION.

Florida Party Rentals and Supplies, Inc IS NOT RESPONSIBLE FOR DAMAGES TO UNDERGROUND SPRINKLER SYSTEMS, WATER, GAS, OR ELECTRICAL LINES.

CANCELLATION POLICY:

It is your responsibility to monitor the weather for the upcoming rental date. If you decide to rent from us and it starts to rain, no refund will be granted.

There will be no charge for cancellations due to projected bad weather.

When you place an order with  Florida Party Rentals and Supplies, Inc, that equipment is reserved, prepared, and hand-packed specifically for you. If the order is cancelled with little notice, it is likely that equipment was unavailable to other clients. If an order is cancelled within 48 hours of delivery , a cancellation or restocking fee (30%) may apply. Special order items may be subject to a restocking charge (30% ) if cancelled with less than 7 days notice.

100%  money back if  order is cancelled  two weeks (o more) of delivery date. A Credit will be issue if cancel, due to weather condition, within 24 hours of the event date.